Job Description

Sr. ServiceNow Developer

100% Remote

FTE

Clearance Requirement: Must be a US Citizen to obtain security clearance.

Key Responsibilities

• Lead design and development of complex ServiceNow solutions across ITSM, CMDB, ITOM, HAM, SPM, and CSM
• Translate business requirements into scalable, maintainable technical solutions aligned to CSDM and platform standards
• Develop advanced platform components (Business Rules, Script Includes, Client Scripts, Flow Designer, IntegrationHub)
• Design and implement integrations (REST/SOAP, MID Server, external systems)
• Enforce development standards, code quality, and platform governance guardrails
• Conduct code reviews and approve technical designs
• Support release management, deployment readiness, and DevSecOps processes
• Collaborate with architects, functional leads, and governance boards (e.g., PGB)
• Mentor and guide mid/junior developers
• Support backlog refinement, technical estimation, and sprint execution

Required Skills & Experience

• 7–10+ years overall IT experience
• 5+ years ServiceNow development experience
• Advanced JavaScript and ServiceNow scripting (Glide APIs)
• Experience with Flow Designer, IntegrationHub, and automation frameworks
• Strong experience with at least 3 modules (ITSM + CMDB/ITOM/HAM/SPM/CSM)
• Experience designing and implementing integrations
• Experience working in Agile delivery environments
• Strong understanding of data models, especially CMDB/CSDM
• Experience with code versioning, testing, and deployment practices

Desired Skills & Domain Experience

• ServiceNow CAD and CSA certifications
• Experience with ITOM Discovery and Service Mapping
• Experience in multi-instance ServiceNow environments
• Familiarity with governance frameworks (CAB, PGB, release governance)
• Experience in federal or regulated environments
• Exposure to platform strategy, architecture, and scaling considerations

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